Refund policy

RETURN AND REFUND POLICY

We have a 14-day return policy. You have 14 calendar days after receiving your order to request a return.

RETURN ELIGIBILITY

To qualify for a return, the item must be:

• Unworn, unused, unwashed, and undamaged
• In its original condition and packaging
• Returned with all original tags attached
• Accompanied by a receipt or other proof of purchase

To request a return, email topfashion@uneequedesignzz.com with your order number and the reason for the return.

Returns must be approved before they are mailed. If your return is accepted, we will provide return instructions and the correct return address. Items mailed without prior authorization may not be accepted. Please do not return merchandise to the address shown on the original package unless instructed to do so.

RETURN SHIPPING

Customers are responsible for return-shipping costs when returning an item because of size, fit, color, preference, or a change of mind. Original shipping charges, if any, are nonrefundable.

If an item is defective, damaged, or incorrect, Uneeque Designzz will provide return instructions and cover the reasonable return-shipping cost.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery at topfashion@uneequedesignzz.com.

Include your order number and clear photographs of the item and packaging. We will review the issue and work to provide an appropriate replacement, refund, or other resolution.

NONRETURNABLE ITEMS

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged, defective, or incorrect:

• Intimates and underwear
• Swimwear with a removed or damaged hygiene liner
• Beauty or personal-care products
• Worn, washed, altered, or damaged merchandise
• Gift cards
• Items clearly marked “Final Sale” before purchase

Regular sale-priced merchandise may be returned unless the product was specifically identified as Final Sale before purchase.

EXCHANGES

We do not offer direct exchanges. To obtain a different size, color, or item, request a return for the original item. After the return is approved, place a separate order for the replacement.

REFUNDS

We will notify you after receiving and inspecting your return. If approved, the refund will be issued to your original payment method within 10 business days.

Your bank or credit-card company may require additional processing time before the refund appears in your account. If more than 15 business days have passed since your refund was approved, contact topfashion@uneequedesignzz.com.

ORDER CANCELLATIONS

Orders begin processing quickly and cannot be guaranteed for cancellation after they are placed. Contact us as soon as possible at topfashion@uneequedesignzz.com. If the order has already been processed or shipped, you may request a return after receiving it, subject to this policy.

EUROPEAN UNION CUSTOMERS

If an order is shipped to the European Union, customers may have a 14-day right to cancel or return qualifying merchandise as required by applicable law. Returned items must be unworn, unused, with tags, in their original packaging, and accompanied by proof of purchase.

For return or refund questions, contact:

Uneeque Designzz
topfashion@uneequedesignzz.com