Frequently Asked Questions

How do I choose my size?

Check the measurements and fit information in each product description before selecting a size. Sizing can vary by style. Compare the listed measurements with your own or a similar garment, checking whether the chart uses body or garment measurements. Need help? Contact us with the product name.

How much is shipping?

Standard shipping is free for U.S. orders. International and expedited shipping charges, when available, appear at checkout. See our shipping policy.

When will my order arrive?

Most U.S. orders are estimated to arrive within 3–10 business days after purchase, including processing. International estimates are 8–12 business days. These are estimates, not guaranteed dates; carrier or customs delays may affect delivery.

How can I track my order?

We send tracking information when your order ships. Visit Track Order or use the link in your shipping email. Tracking may take up to 72 hours to update after the carrier receives your package. Items may arrive in separate packages.

Can I return an item?

Request an eligible return within 14 calendar days of receiving your order. Items must be unworn, unused, unwashed, undamaged, with original tags and packaging. Return approval is required before mailing anything back. Customers pay return shipping for fit or preference returns. Review all exclusions in our return and refund policy.

Are sale items returnable?

Regular sale-priced items may be returned if eligible. Items marked Final Sale before purchase and certain hygiene-related products are excluded. See the full return policy.

What if my item is damaged or incorrect?

Contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging so we can review the issue.

Can I cancel or change an order?

Email us as soon as possible. Orders begin processing quickly, so changes and cancellations cannot be guaranteed once processing or shipping has begun.

How do I contact you?

Email topfashion@uneequedesignzz.com or use our contact form. Include your order number for order-related questions.